Privacy Policy

Last updated: October 19, 2026

HouseDaddyAI ("HouseDaddyAI," "we," "us," "our") provides real estate investment research tools at housedaddyai.com and in the House Daddy mobile app (together, the "Service"). This policy explains what personal information we collect, how we use it, who we share it with, how long we keep it and the choices you have.

Questions about this policy or your information: support@housedaddyai.com.

1. Who the Service is for

The Service is for adults. Our Terms of Service require you to be at least 18. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has given us personal information, contact us and we will delete it.

2. Information you give us

Account details: your first and last name, email address and password when you sign up. We store a one-way hash of your password, never the password itself.
Payment details: when you subscribe or buy credits or reports, our payment processor Stripe collects your card details. We never receive or store full card numbers. We keep your Stripe customer ID, billing email, plan, subscription status and dates, payment status and any promotional code you used.
Orders and requests: details you enter to order a title report, a deed or other paid work, such as party names, the property address and the legal description.
Content you add: property lists you import (spreadsheets, PDFs, text or county web page links), saved properties, lists, pipeline and deal notes, calendar entries, uploaded documents, and property photos you submit.
Messages to our AI assistant: questions you type to Coach Karter and its replies, and text you ask to be read aloud.
Support messages: anything you send to our support address.

3. Information about other people

Much of the Service is about properties and the people connected to them:

Property and ownership records we show (owner names, mailing addresses, parcel, sale, mortgage, lien and title details) come from public records and licensed data providers.
Skip tracing returns contact information about property owners, such as phone numbers, email addresses, age and links to public social media profiles, from a third-party provider.
Imported lists you upload, such as county tax sale lists, usually contain other people's names and addresses.
Reports we generate or deliver can contain names, addresses and financial details of owners, lenders and other parties.

We use this information only to provide the Service to the customer who requested it. Customers must use it lawfully and in line with our Terms, including telemarketing, text-message and do-not-call rules such as the Telephone Consumer Protection Act and the Telemarketing Sales Rule, and our data providers' terms. Skip-trace and property data from the Service is not a consumer report and may not be used to decide anyone's eligibility for credit, insurance, employment, housing or any other purpose covered by the Fair Credit Reporting Act.

If you are not a customer and want to ask about, correct or object to information about you that appears in the Service, email support@housedaddyai.com. Where we can, we will correct it or stop showing it in the Service. We cannot change the underlying public records or the records held by providers we do not control.

4. Information collected automatically

Browser storage: the web app keeps your sign-in token, email, name, plan, credit balances, theme choice and some working data (such as your current list) in your browser's local storage so the app works. Signing out clears the sign-in token. These are not advertising or tracking cookies.
Server and security data: our hosting providers and servers process your IP address and request details to deliver pages, limit abuse and keep the Service secure.
Account activity: we keep a record of account activity, such as sign-ins, lookups, orders and credit use, for billing, support, fraud prevention and dispute handling.
Error reports: when something breaks, we may send a minimal error report to our error-monitoring provider, Sentry. Web reports are built to exclude request contents and your identity.
Web push notifications: if you turn them on, we store your browser's push subscription, your email address and your browser's user-agent string so we can send them.

We do not use advertising networks, cross-site tracking or advertising cookies. Some pages load content from third parties, such as Stripe's payment script, an embedded Vimeo video, map tiles, fonts and script libraries. Those providers receive your IP address and may set their own cookies under their own policies.

5. The House Daddy mobile app

The mobile app signs in to your existing HouseDaddyAI account through our website. Sign-in tokens are kept in your device's secure storage, and data the app keeps on your phone is stored in encrypted local storage. When you use it, the app sends us and we keep your account identifiers, the data shown in section 2, and the items you create in the app: imported lists, saved properties, private collections, short-lived share links and records of account actions for security.

The app asks for device permissions only when you use a feature that needs them, and you can say no:

Camera: to take a property photo you choose to upload as private evidence.
Location: only while the app is open and only when you choose to record a field check-in. We store the location with that check-in.
Notifications: if you allow them, we store a device token and your notification preferences so we can send you alerts.

The app sends crash and error reports to Sentry so we can fix problems. It does not use advertising identifiers and does not track you across other companies' apps or websites.

6. How we use information

To create and run your account, sign you in and reset your password.
To provide the features you ask for: lookups, maps, skip tracing, title and deed work, imports, field work, AI tools and reports.
To process payments, grant and track credits, and handle refunds and disputes.
To answer support requests and send service messages, such as password reset codes, receipts and renewal reminders.
To protect the Service, prevent fraud and abuse, and enforce our Terms.
To comply with the law.

We do not sell personal information, and we do not share it for targeted advertising. We send service messages only. If we ever send marketing email, every message will include a one-click way to unsubscribe.

We do not use your content, lists or messages to train AI models. Our AI providers process them under their business API terms, which do not allow them to use that content to train their models.

7. Who we share information with

We share personal information with service providers that help us run the Service, only as needed for them to do that work:

Provider	What it does for us	What it receives
Stripe	Payments, subscriptions, billing portal and customer records	Name, email, payment details, plan, order details and account settings
Netlify	Website hosting, server functions and temporary file storage	IP address, requests, import job files and results, push subscriptions
Railway	Hosting for our backend and database	Account, activity, orders, lists, credits and saved data
Supabase	Database for the mobile app's connected features	Mobile account links, imported files and rows, saved items, collections, share links, field records and audit records
Anthropic	AI behind Coach Karter, the title assistant and list imports	Your messages, property details in the conversation and the content of lists you import
OpenAI	Text-to-speech for Coach Karter	The text being read aloud
NanoBanana	AI property redesign images	Property photos you submit and your design prompt
DataTree (First American)	Property, ownership, title and lien data	The address, parcel number, county and state you look up
Tracerfy	Skip tracing	Owner names and property addresses you submit
Realie, RentCast, ReportAllUSA, TitleFlex	Property, rent, parcel and title data	Addresses and parcel details you look up
Google Maps Platform	Geocoding, map tiles and Street View images	Addresses you look up; map tiles also receive your IP address
US Census, OpenStreetMap, HUD, USGS, Esri and county GIS sites	Public geocoding, maps and rent data	Addresses or map areas you look up; tiles receive your IP address
Jina AI Reader	Fetching county web pages for list imports	The web page address you ask us to import
Resend	Password reset email	Your email address and the reset code
Apple and Google push services	Delivering mobile notifications	Your device token and the notification
Sentry	Error and crash monitoring	Error reports, device and app version details
Google Workspace	Storing title report files our team prepares	Title report files and related order details
Fontshare, unpkg, jsDelivr, cdnjs, SheetJS, Vimeo	Fonts, script libraries and an embedded video loaded by your browser	Your IP address and browser details

We may also disclose information when the law requires it, to protect the rights and safety of our customers or others, or as part of a merger, acquisition or sale of assets, in which case this policy continues to apply to it.

8. How long we keep information

Information	How long we keep it
Account profile (name, email, password hash)	While your account is open, then deleted within 30 days of a verified deletion request
Lists, saved properties, reports, photos and other content you add	Until you delete them or your account
Original files you import in the mobile app	Up to 30 days after the import finishes, unless you delete them sooner
Mobile share links	10 or 60 minutes, as chosen when shared
Account activity and security records	While your account is open and up to 12 months after it closes, for fraud prevention and disputes
Billing, payment and order records	7 years, for tax and accounting
Support email	Up to 2 years after the conversation ends
Push subscriptions and device tokens	Until you turn notifications off, sign out or delete your account
Backups and server logs	Deleted data can remain in backups and logs until they expire on our providers' normal schedules

We keep information longer only where the law requires it or while a dispute, chargeback or legal claim is open.

9. Your choices and rights

Access and correction: email us for a copy of your account information or to correct it.
Deletion: delete your account in the mobile app under Account, then Account deletion, or follow the steps on our account deletion page.
Notifications: turn them off in your browser or device settings.
Subscription: cancel from the billing portal in your dashboard.

Depending on where you live, you may have additional rights, such as to know what we collect, to get a copy, to correct or delete it, and to opt out of sale or targeted advertising (we do neither). You can also have an authorized agent make a request for you, and we will ask for proof of the agent's authority. We will not treat you differently for using these rights.

To make a request, email support@housedaddyai.com from your account email. We verify that the request comes from you, and we respond within 30 days. If we decline a request, you can appeal by replying to our answer, and we will respond to the appeal within 45 days.

10. Security

We use HTTPS for all traffic, keep payment card handling with Stripe, store password hashes rather than passwords, keep provider credentials on our servers rather than in your browser or phone, encrypt data the mobile app stores on your device, and limit administrative access. No system is perfectly secure. If a breach affects your personal information, we will notify you as the law requires.

11. Where we operate

The Service is offered in the United States, and your information is processed and stored in the United States.

12. Changes to this policy

We will post changes on this page and update the date above. For material changes we will also tell account holders by email or in the Service.

13. Contact us

Email: support@housedaddyai.com