Refund Policy

Last updated: March 13, 2026

We want every subscriber to get real value from HouseDaddyAI. This policy explains how refunds, cancellations, and payment disputes are handled.

1. Satisfaction Guarantee

If you are not satisfied with HouseDaddyAI, you may request a refund within 7 days of your initial subscription purchase. To request a refund:

Email support@housedaddyai.com with your account email and reason for the request
Refund requests must be made within 7 calendar days of the first charge
Refunds are processed back to your original payment method within 5–10 business days

2. After the 7-Day Window

After the initial 7-day period, subscriptions are non-refundable. You may cancel your subscription at any time from your dashboard, and you will retain access through the end of your current billing period. No prorated refunds are issued for partial months.

3. Renewal Charges

Your subscription renews automatically each month. We send a reminder email 3 days before each renewal. If you do not wish to be charged for the next month, cancel before the renewal date. We do not issue refunds for renewal charges unless there was a verified billing error on our end.

4. Promotional and Trial Periods

If you signed up with a promotional code that includes free months, the 7-day refund window applies from the date of your first paid charge, not from the start of the free period. Cancellation during a free trial incurs no charge.

5. Billing Errors

If you believe you were charged in error (duplicate charge, incorrect amount, charge after cancellation), contact us immediately at support@housedaddyai.com. We will investigate and, if confirmed, issue a full refund for the erroneous charge within 5 business days.

How to get help: For any billing questions or refund requests, email support@housedaddyai.com. Our team responds within 24 hours on business days. Please include your account email and a brief description of the issue.

6. Chargebacks and Payment Disputes

Please contact us before filing a dispute with your bank.

We take chargebacks and payment disputes very seriously. Filing a chargeback or dispute with your bank or credit card company instead of contacting us first is a violation of these terms and may result in the following consequences:

Immediate account suspension — Your access to HouseDaddyAI will be suspended pending investigation
Permanent account termination — If the chargeback is resolved in our favor or found to be unwarranted, your account will be permanently banned
Collections referral — Unresolved disputed amounts may be referred to a collections agency
Chargeback fees — You may be responsible for chargeback processing fees incurred by us (typically $15–$25 per dispute)

We maintain detailed records of all account activity, login history, feature usage, and communication. These records are provided to payment processors and banks during any dispute investigation.

We are committed to resolving billing issues fairly and promptly. In almost every case, contacting our support team directly will result in a faster and better outcome than filing a bank dispute.

7. Account Credits

In some cases, we may offer account credits instead of a monetary refund. Account credits are applied to your next billing cycle and cannot be transferred or cashed out.

8. Exceptions

We reserve the right to deny refund requests in cases of:

Abuse of the refund policy (e.g., repeated subscribe-and-refund patterns)
Violation of our Terms of Service
Accounts terminated for acceptable use violations
Requests made after the 7-day refund window

9. Changes to This Policy

We may update this Refund Policy from time to time. Material changes will be communicated via email or through the Service. The effective date at the top of this page indicates when the policy was last revised.

10. Contact Us

For refund requests, billing questions, or payment disputes, contact us at:

Email: support@housedaddyai.com

Please allow up to 24 hours for a response on business days.